Frequently Asked Questions
✈️ How much is shipping?
Standard shipping is $4 flat within the U.S. We also offer expedited shipping for $9 if you're in a rush. Orders over $65 ship free!
📦 When will my order ship?
We pack and ship within 1–2 business days. Once your order is on the way, you’ll get a tracking number via email.
🌍 Do you ship internationally?
Not yet, but we’re working on it! Stay tuned or sign up for our newsletter to be the first to know.
🔁 Can I return or exchange my order?
We accept returns of *unworn* items in their original packaging within 30 days of delivery. If you tried your first Remi bra or Sleepie pillow and it didn’t work out, email us at **hello@gravitatas.com** — we’ll do our best to help (we can’t take worn items back, but we’ll find a solution together).
📬 Do you offer free returns?
Return shipping is not covered at this time. We’re a small brand, and every dollar goes into making things that truly fit.
📏 How do I know my size?
Great question — we’re here to help. You can check our [Size Guide] or email us at **hello@gravitatas.com** with your current bra size and fit struggles. We’ll guide you to the best option.
🧠 What cup sizes do your bras fit?
The Remi bra is designed for DD–J cups and band sizes 28–40. If you’re on the smaller or larger end of that range and unsure, definitely reach out before you order.
🧺 How do I wash my Remi bra or Sleepie pillow?
We recommend gentle machine washing in cold water with similar colors. **Pro tip:** Add a *Mesh Wash Bag* to your order for $7 — it helps protect your Remi bra and Sleepie pillow so they can support you longer!
🔥 Can I put it in the dryer?
The Remi bra can be tumble dried on low heat. For the Sleepie pillow, air drying is best. Heat can break down then microbead filling much faster than is ideal!
💤 I just ordered the Sleepie pillow and not the bra. How do I keep it in place while I sleep?
While we designed the Remi bra to be the Sleepie’s perfect pairing, you can absolutely use the pillow on its own. A high-neckline, snug-fitting tank top or sleep bra will gently hold it against your chest as you sleep.
🔄 Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best! Email us ASAP at **hello@gravitatas.com**.
📫 My package is lost or delayed — help!
Start by checking the tracking link in your confirmation email. If it’s been more than 10 business days and still no sign of it, email us and we’ll look into it.
💬 Still need help?
We’re always here for fit questions, product advice, or order weirdness. Email us anytime at **hello@gravitatas.com**.
